Resident resources
How to get things done
This is the practical page: reaching the board, requesting documents, reporting a maintenance issue, and asking for architectural review — each in a few plain steps.
Start here
Reaching the board and management office
Every route below lands with the same people, so use whichever suits the moment.
Contact form
Best for most things — your message is delivered with a topic attached, so it reaches the right person first.
Open the form →Phone
The management office line: (949) 555-0143. Best for urgent safety issues in a common area.
Write to board@fourcreekshoa.org — the same inbox the contact form delivers to.
Documents & records
Governing documents, forms, and agendas
The association's recorded governing documents, current forms, and meeting agendas and minutes are available to residents on request. Rather than posting copies that can drift out of date, the management office sends the current version of whatever you need.
To request a document, use the contact form with the topic “General question” and say what you're after — for example the governing documents, an architectural request form, or the agenda for an upcoming meeting.
Maintenance
Reporting a common-area issue
If something in a shared space needs attention — a hazard, damage, an irrigation problem, or landscaping that has been missed — report it through the contact form with the topic “Maintenance & common areas”. Include:
- Where — the location, as precisely as you can describe it.
- What — what you observed, and roughly when.
- How urgent — say clearly if it looks like a safety concern.
For urgent safety issues in a common area, call the management office line at (949) 555-0143 rather than waiting on a written reply.
Architectural review
Requesting an exterior change
Exterior changes are generally subject to review under the association's recorded governing documents. The process is deliberately simple.
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Describe the change
Send your request through the contact form with the topic “Architectural request”. Describe what you'd like to change, and include materials, colors, or placement where they're relevant. The management office will send the association's request form if one applies.
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Review under the governing documents
The board — or its architectural reviewers — checks the request against the recorded standards the community has agreed to, and may come back with questions before deciding.
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Written response before work begins
You'll receive the association's decision in writing. Please don't begin work until you have written approval — it protects you as much as the neighborhood.
Resident FAQ
Short answers to common questions
How do I contact the board?
Use the contact form on this site, email board@fourcreekshoa.org, or call the management office line at (949) 555-0143. Messages sent through the form go to the board and management office and are answered as soon as practical.
How do I get a copy of the governing documents?
The association's recorded governing documents, current forms, and meeting agendas are available to residents on request. Ask through the contact form and the management office will follow up with what you need.
Do I need approval before changing the exterior of my home?
Exterior changes are generally subject to review under the association's recorded governing documents. Submit an architectural request through the contact form before starting work, and wait for the association's written response.
How do I report a problem in a common area?
Send a message through the contact form using the topic “Maintenance & common areas”, with the location and a short description. For urgent safety issues in a common area, call the management office line at (949) 555-0143.
I have a question about my account or billing. Where do I send it?
Send it through the contact form using the topic “Billing question” and the management office will respond. Account balances and assessment details are handled directly with each homeowner rather than published on this site.
When does the board meet?
Meeting schedules, agendas, and minutes are available to residents on request through the contact form, so the information you receive is current rather than a stale copy on a webpage.
Didn't find what you needed?
Send the question as-is — the board and management office would rather answer directly than leave you guessing.